UX Design And Artificial Intelligence

🔮 Design Patterns For AI Interfaces (https://lnkd.in/dyyMKuU9), a practical overview with emerging AI UI patterns, layout considerations and real-life examples — along with interaction patterns and limitations. Neatly put together by Sharang Sharma. One of the major shifts is the move away from traditional “chat-alike” AI interfaces. As Luke Wroblewski wrote, when agents can use multiple tools, call other agents and run in the background, users orchestrate AI work — there’s a lot less chatting back and forth. In fact, chatbot widgets are rarely an experience paradigm that people truly enjoy and can fall in love with. Mostly because the burden of articulating intent efficiently lies on the user. It can be done (and we’ve learned to do that), but it takes an incredible amount of time and articulation to give AI enough meaningful context for it to produce meaningful insights. As it turned out, AI is much better at generating prompt based on user’s context to then feed it into itself. So we see more task-oriented UIs, semantic spreadsheets and infinite canvases — with AI proactively asking questions with predefined options, or where AI suggests presets and templates to get started. Or where AI agents collect context autonomously, and emphasize the work, the plan, the tasks — the outcome, instead of the chat input. All of it are examples of great User-First, AI-Second experiences. Not experiences circling around AI features, but experiences that truly amplify value for users by sprinkling a bit of AI in places where it delivers real value to real users. And that’s what makes truly great products — with AI or without. ✤ Useful Design Patterns Catalogs: Shape of AI: Design Patterns, by Emily Campbell 👍 https://shapeof.ai/ AI UX Patterns, by Luke Bennis 👍 https://lnkd.in/dF9AZeKZ Design Patterns For Trust With AI, via Sarah Gold 👍 https://lnkd.in/etZ7mm2Y AI Guidebook Design Patterns, by Google https://lnkd.in/dTAHuZxh ✤ Useful resources: Usable Chat Interfaces to AI Models, by Luke Wroblewski https://lnkd.in/d-Ssb5G7 The Receding Role of AI Chat, by Luke Wroblewski https://lnkd.in/d8xcujMC Agent Management Interface Patterns, by Luke Wroblewski https://lnkd.in/dp2H9-HQ Designing for AI Engineers, by Eve Weinberg https://lnkd.in/dWHstucP #ux #ai #design

LLMs are optimized for next turn response. This results in poor Human-AI collaboration, as it doesn't help users achieve their goals or clarify intent. A new model CollabLLM is optimized for long-term collaboration. The paper "CollabLLM: From Passive Responders to Active Collaborators" by Stanford University and Microsoft researchers tests this approach to improving outcomes from LLM interaction. (link in comments) 💡 CollabLLM transforms AI from passive responders to active collaborators. Traditional LLMs focus on single-turn responses, often missing user intent and leading to inefficient conversations. CollabLLM introduces a :"Multiturn-aware reward" system, apply reinforcement fine-tuning on these rewards. This enables AI to engage in deeper, more interactive exchanges by actively uncovering user intent and guiding users toward their goals. 🔄 Multiturn-aware rewards optimize long-term collaboration. Unlike standard reinforcement learning that prioritizes immediate responses, CollabLLM uses forward sampling - simulating potential conversations - to estimate the long-term value of interactions. This approach improves interactivity by 46.3% and enhances task performance by 18.5%, making conversations more productive and user-centered. 📊 CollabLLM outperforms traditional models in complex tasks. In document editing, coding assistance, and math problem-solving, CollabLLM increases user satisfaction by 17.6% and reduces time spent by 10.4%. It ensures that AI-generated content aligns with user expectations through dynamic feedback loops. 🤝 Proactive intent discovery leads to better responses. Unlike standard LLMs that assume user needs, CollabLLM asks clarifying questions before responding, leading to more accurate and relevant answers. This results in higher-quality output and a smoother user experience. 🚀 CollabLLM generalizes well across different domains. Tested on the Abg-CoQA conversational QA benchmark, CollabLLM proactively asked clarifying questions 52.8% of the time, compared to just 15.4% for GPT-4o. This demonstrates its ability to handle ambiguous queries effectively, making it more adaptable to real-world scenarios. 🔬 Real-world studies confirm efficiency and engagement gains. A 201-person user study showed that CollabLLM-generated documents received higher quality ratings (8.50/10) and sustained higher engagement over multiple turns, unlike baseline models, which saw declining satisfaction in longer conversations. It is time to move beyond the single-step LLM responses that we have been used to, to interactions that lead to where we want to go. This is a useful advance to better human-AI collaboration. It's a critical topic, I'll be sharing a lot more on how we can get there.

If you’re leading AI initiatives, here is a strategic cheat sheet to move from "𝗰𝗼𝗼𝗹 𝗱𝗲𝗺𝗼" to 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝘃𝗮𝗹𝘂𝗲. Think Risk, ROI, and Scalability. This strategy moves you from "𝘄𝗲 𝗵𝗮𝘃𝗲 𝗮 𝗺𝗼𝗱𝗲𝗹" to "𝘄𝗲 𝗵𝗮𝘃𝗲 𝗮 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝘀𝘀𝗲𝘁." 𝟭. 𝗧𝗵𝗲 "𝗪𝗵𝘆" 𝗚𝗮𝘁𝗲 (𝗣𝗿𝗲-𝗣𝗼𝗖) • Don’t build just because you can. Define the Business Problem first • Success: Is the potential value > 10x the estimated cost? • Decision: If the problem can be solved with Regex or SQL, kill the AI project now. 𝟮. 𝗧𝗵𝗲 𝗣𝗿𝗼𝗼𝗳 𝗼𝗳 𝗖𝗼𝗻𝗰𝗲𝗽𝘁 (𝗣𝗼𝗖) • Goal: Prove feasibility, not scalability. • Timebox: 4–6 weeks max. • Team: 1-2 AI Engineers + 1 Domain Expert (Data Scientist alone is not enough). • Metric: Technical feasibility (e.g., "Can the model actually predict X with >80% accuracy on historical data?") 𝟯. 𝗧𝗵𝗲 "𝗠𝗩𝗣" 𝗧𝗿𝗮𝗻𝘀𝗶𝘁𝗶𝗼𝗻 (𝗧𝗵𝗲 𝗩𝗮𝗹𝗹𝗲𝘆 𝗼𝗳 𝗗𝗲𝗮𝘁𝗵) • Shift from "Notebook" to "System." • Infrastructure: Move off local GPUs to a dev cloud environment. Containerize. • Data Pipeline: Replace manual CSV dumps with automated data ingestion. • Decision: Does the model work on new, unseen data? If accuracy drops >10%, halt and investigate "Data Drift." 𝟰. 𝗥𝗶𝘀𝗸 & 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 (𝗧𝗵𝗲 "𝗟𝗮𝘄𝘆𝗲𝗿" 𝗣𝗵𝗮𝘀𝗲) • Compliance is not an afterthought. • Guardrails: Implement checks to prevent hallucination or toxic output (e.g., NeMo Guardrails, Guidance). • Risk Decision: What is the cost of a wrong answer? If high (e.g., medical advice), keep a "Human-in-the-Loop." 𝟱. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 • Scalability & Latency: Users won’t wait 10 seconds for a token. • Serving: Use optimized inference engines (vLLM, TGI, Triton) • Cost Control: Implement token limits and caching. "Pay-as-you-go" can bankrupt you overnight if an API loop goes rogue. 𝟲. 𝗘𝘃𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻 • Automated Eval: Use "LLM-as-a-Judge" to score outputs against a golden dataset. • Feedback Loops: Build a mechanism for users to Thumbs Up/Down outcomes. Gold for fine-tuning later. 𝟳. 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 (𝗟𝗟𝗠𝗢𝗽𝘀) • Day 2 is harder than Day 1. • Observability: Trace chains and monitor latency/cost per request (LangSmith, Arize). • Retraining: Models rot. Define when to retrain (e.g., "When accuracy drops below 85%" or "Monthly"). 𝗧𝗲𝗮𝗺 𝗘𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻 • PoC Phase: AI Engineer + Subject Matter Expert. • MVP Phase: + Data Engineer + Backend Engineer. • Production Phase: + MLOps Engineer + Product Manager + Legal/Compliance. 𝗛𝗼𝘄 𝘁𝗼 𝗺𝗮𝗻𝗮𝗴𝗲 𝗔𝗜 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀 (𝗺𝘆 𝗮𝗱𝘃𝗶𝗰𝗲): → Treat AI as a Product, not a Research Project. → Fail fast: A failed PoC cost $10k; a failed Production rollout costs $1M+. → Cost Modeling: Estimate inference costs at peak scale before you write a line of production code. What decision gates do you use in your AI roadmap? Follow Priyanka for more cloud and AI tips and tools #ai #aiforbusiness #aileadership

🚀 I Stopped Designing Alone. I Started Designing With AI. And honestly? It changed my entire UX process. Over the past few months, I’ve been integrating AI Figma plugins directly into my real-world client projects,not as shortcuts, but as thinking partners. Here’s how I actually use them in real projects 👇 1. UX Pilot: My Rapid Prototyping Engine When I receive a PRD or rough client requirements, I don’t jump straight into polished UI. I prompt UX Pilot to: • Generate quick wireframes • Create possible user flows • Explore multiple layout structures This helps me validate direction in hours instead of days. I never ship AI output directly, I refine it with business logic and user behavior insights. 2. Clueify: My Pre-User-Test Check Before showing designs to stakeholders, I run an AI usability audit. It helps me analyze: • Visual hierarchy • CTA focus • Cognitive overload • Attention flow It’s like doing a “silent usability test” before real users ever see it. 3. Stark: Accessibility Is Not Optional Real-world products serve real people. I use Stark to: • Check contrast ratios • Simulate visual impairments • Ensure WCAG compliance Accessibility isn’t a feature. It’s responsibility. 4. Octopus.do: I Structure Before Screens In large projects (especially SaaS dashboards), structure matters more than UI. Before designing anything, I: • Map the entire sitemap • Validate navigation depth • Align user journeys Because messy structure = messy experience. 5. Magician: Fast Ideation Mode When brainstorming: • Placeholder content • Icon ideas • Micro-interactions • Empty states Magician speeds up exploration so I can focus on strategy. 6. MagiCopy: UX Writing That Converts Good UI means nothing without clear communication. I use it to: • Generate button variations • Test tone (friendly vs professional) • Improve clarity Then I humanize it with brand voice. 7. Uizard: From Sketch to Prototype Sometimes clients send hand-drawn ideas. Instead of rebuilding from scratch: I convert sketches → editable wireframes → interactive prototypes. Faster iteration. Faster validation. 💡 My Personal Approach AI doesn’t replace UX thinking. It accelerates it. In real projects, I follow this rule: - AI for speed. - Human for strategy. - Users for validation. The result? • Faster delivery • Better alignment with stakeholders • More time spent on problem-solving • Less time on repetitive tasks And most importantly, better user experiences. If you’re a designer still afraid AI will replace you… It won’t. But designers who use AI effectively? They will replace those who don’t. Let’s build smarter. 💜 Whats your way of design? Comment below👇 UX Pilot AI Clueify #UXDesign #UIDesign #Figma #AIinDesign #ProductDesign #UXResearch #DesignProcess #Accessibility #SaaSDesign #UserExperience #DesignThinking #Prototyping #UXWriting #FutureOfDesign #designtools #uiux

We’ve taught machines how to process data. Emotion AI is about teaching them to read context. This matters more than we admit. Payments fail. Cards get blocked. Customer support calls go unanswered. These aren’t neutral moments. They’re emotional ones. Emotion AI helps systems respond better in those moments. Think of a customer calling support after a card block. Instead of a rigid flow, the system senses stress in the voice and adapts. Faster routing. Simpler language. Less friction. Same issue. Better outcome. Or fraud detection. Sudden changes in typing patterns or interaction behaviour can signal panic or coercion. Combined with transaction data, Emotion AI can flag risks earlier without alarming genuine users. But the line is thin. Emotion data is personal. If consent and transparency slip, trust breaks. Used responsibly, #EmotionAI won’t replace human judgment. It’ll help act more human.

𝗪𝗲 𝘁𝗲𝗮𝗰𝗵 𝗵𝘂𝗺𝗮𝗻𝘀 𝘁𝗼 𝗹𝗶𝘀𝘁𝗲𝗻 𝘄𝗶𝘁𝗵 𝗲𝗺𝗽𝗮𝘁𝗵𝘆. 𝗕𝘂𝘁 𝘄𝗵𝗮𝘁 𝗵𝗮𝗽𝗽𝗲𝗻𝘀 𝘄𝗵𝗲𝗻 𝗔𝗜 𝗹𝗶𝘀𝘁𝗲𝗻𝘀 𝗮𝗻𝗱 𝗴𝗲𝘁𝘀 𝗶𝘁 𝘄𝗿𝗼𝗻𝗴? Most chatbots today can detect basic sentiment. Happy. Angry. Confused. But what if your customer sounds “𝗻𝗲𝘂𝘁𝗿𝗮𝗹,” when they’re actually frustrated? That mismatch can break trust. I’ve seen real cases where bots gave cheerful replies to customers who were feeling ignored. Or worse, triggered a wrong escalation just because of a misread word. In regulated sectors like banking or insurance, this isn’t just bad UX. It can have legal and reputational consequences. So if you’re building AI that interacts with humans, try asking these questions early: ◼️ Can your AI differentiate between tone and intent? ◼️ What safety nets are in place when emotion is misread? ◼️ Is there a human behind the loop, ready to step in? AI doesn’t need to be perfect. But it should know when to pause, ask, and defer. Because empathy isn’t just a feature. It’s a responsibility. ◼️ 𝗿𝗲𝗳𝗲𝗿𝗲𝗻𝗰𝗲 𝗵𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗻𝗲𝘄𝘀: ▪️ Google recently recalled its Gemini AI in Europe after backlash about inaccurate tone in sensitive customer scenarios ▪️ European Commission emphasized the need for emotional alignment in AI-driven interactions ▪️ Full article: https://lnkd.in/ghasTSTx #ResponsibleAI #ConversationalAI #AIProductEthics #EmotionalIntelligence #AITrust

Want to create AI-powered products that users actually love? Master the essential UX principles for AI and build experiences that are intuitive, trustworthy, and effective principles include..... 1) Human-centered AI design Prioritizing user needs and aligning AI features with user expectations to augment human capabilities 2) Seamless human-AI interaction Designing intuitive interfaces and clear communication to ensure a smooth collaboration between humans and AI 3) Balancing AI capabilities and constraints Understanding the strengths and limitations of AI to optimize algorithms and data quality 4) Explainability and Transparency Explaining to the user why the AI behaves, recommends, or suggests a result by providing clear explanations for AI decisions 5) User control balancing AI automation with user control by offering settings and preferences to adapt AI behavior and override AI decisions 6) Feedback mechanisms Establishing channels for users to offer feedback on system performance, enabling continuous improvement based on real user experiences 7) Managing user expectations Providing a detailed description of what users can expect from the app to manage expectations successfully 8) Error Handling Providing clear feedback and guidance to help users understand and address errors effectively #ux #ui #uxui #ai #aiux #llm #generativeai #productdesign #deepseek #chstgpt

How can businesses get the most from conversational and agentic AI? Both are reshaping how organizations work and serve customers, but they deliver impact in different ways. The opportunity for leaders is knowing where each shines and how to combine them for maximum ROI.  🔹 Conversational AI thrives in the moment. It understands and responds naturally during interactions to answer questions, guide customers to the right resources, and gather details in real time. 🔹 Agentic AI takes it further. Built with skills like memory, reasoning, and autonomous action, it can recognize signals, predict needs, and trigger workflows without manual input. Picture a support call: conversational AI greets a customer, identifies the issue, and provides initial guidance. Agentic AI detects urgency in their tone, escalates the case, and updates records across systems instantly. When organizations pair the responsiveness of conversational AI with the autonomy of agentic AI, they create interactions that are more personalized, efficient, and impactful. At RingCentral, we’re building on two decades of voice expertise to make this pairing even more powerful with solutions like our AI Receptionist and RingSense, so every conversation can become an engine for long-term growth.

AI is killing the UX Design role as we know it. Designers who adapt will evolve into strategic advisors who will be in high demand. While traditional designers focus on the UI layer, a new set of designers is emerging. They're using AI to fast-track design ideas and turning prototypes into working code. They're focused on context design, data literacy, agentics, and more. A lot of what UX designers are doing manually today is exactly what AI tools are getting good at: • Rapid wireframing concepts • UI component creation • Basic user research • Persona development • Usability testing automation The ability to automate some UX tasks is already here. We have to assume that the technology will only advance quickly. I talk to a lot of designers, and there's no denying the role is changing. People are finding it challenging to find work and adapt. When PMs and others can generate, iterate, and validate designs using AI, what happens to the traditional UX role? Simple products and startups will streamline. PMs with AI will be able to handle the basics. We're already seeing this shift. However, there's a big opportunity here as well. AI has a critical blind spot: it can't grasp the nuanced psychology of human behavior. It can't navigate complex stakeholder dynamics. It can't translate business objectives into meaningful user experiences. This is where the evolution happens. The future belongs to people who can: ✦ Define the right problems to solve ✦ Extract insights from human complexity ✦ Align teams around user value ✦ Guide AI with human context The market is splitting: → Basic products: UX roles blend into other roles on the team → Complex enterprises: Strategic UX roles become critical Fortunately, most valuable products are complex and human-centered. Want to stay relevant? Here's what to consider. 1. Master AI design tools But don't just use them, learn to orchestrate them 2. Evolve from maker to strategist Your value is in thinking, not in pushing pixels (AI will eventually handle this) 3. Develop business intelligence Connect user needs to revenue 4. Study human psychology This is your moat against AI 5. Learn systems thinking Focus on developing repeatable systems in your daily work The UX industry isn't dead, but it is transforming. -- ♻️ Share if you think this will help others ➕ Follow Jason Moccia for more insights on AI and Product Design