CFO was on his phone three minutes into my pitch. I stopped mid-sentence. "What's your honest take on this project?" Silence. Then: "Look, I understand we have to do this, but it doesn't excite me." This was supposed to be a partnership meeting. Their ESG manager had set it up after they started using our software. Get to know each other, see how to move forward. Instead, I watched this CFO's face turn to stone as I talked about transformation opportunities. He saw sustainability as pure de-risking. Get compliance done, check the box, move on. Meanwhile, their ESG manager and I were buzzing with excitement about what we could build together. We almost lost the project right there. They saw us as disruptors who'd drag in unnecessary stakeholders, create irrelevant workstreams, and complicate their operations. The ESG lead had briefed me completely wrong—blinded by purpose, just like I was. That's when I learned there are two types of organizations. Type one wants the job done with minimal spend, no operational disruption, no policy changes. Type two uses compliance as discovery to find gaps and drive real change. Both are valid. Both pay bills. I just couldn't read which room I was in. The ESG manager's excitement almost cost us everything because we looked like sustainability evangelists who didn't understand business constraints. Now I start every conversation differently. I ask about their biggest operational headaches first. Where are they losing money on compliance? What does "getting this done" actually mean to them? Then I match their energy. If they want minimal disruption, we deliver minimal disruption incredibly well. If they want transformation, we explore transformation. I know many sustainability professionals will hate this approach. We want to save the world, not play corporate politics. But ask yourself: how often does the C-suite invite you to strategic conversations? Probably not often. We scare them when we lead with our sustainability dreams instead of their business reality. Give them what they need first. Prove you understand their constraints. Build trust. Then, when the timing is right, show them what's possible. That CFO taught me more about selling sustainability in 15 minutes than years of ESG conferences ever did.
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🚀 Are CSOs ready to move beyond compliance and revolutionize corporate sustainability? Based on interviews with 31 CSOs, this BSR report explores how CSOs can evolve to make sustainability integral to their companies' core strategies and drive real, transformative impact. 👩💻 Here are some key insights: 🌱 Three Potential Paths for CSOs: The report identifies three evolving roles for CSOs: The Steady Manager, who ensures compliance and manages risks; The Integrated Strategist, who weaves sustainability into the corporate strategy; and The Transformative Change Agent, who drives fundamental change and reimagines the business model to place sustainability at its core. Each of these paths reflects different levels of ambition and influence, providing a roadmap for CSOs depending on their company’s readiness for change. 🌟 The Transformational Role: CSOs have the opportunity to lead organizations through major shifts, not just through incremental improvements. They can inspire a transformation that reshapes the company's mission, values, and business model, embedding sustainability at the core of decision-making. By doing so, they can cultivate resilience, foster innovation, and drive long-term value creation, turning sustainability into a competitive advantage that redefines success in the marketplace. ⚖️ Balancing Compliance and Vision: With their growing influence, CSOs face the challenge of balancing the need for compliance with the drive for visionary change. Compliance is foundational, but regulations should be used as a platform for ambitious initiatives. CSOs must leverage these frameworks to push beyond the minimum standards, ensuring that sustainability is not just about meeting obligations but about driving meaningful and strategic transformation. 📌 Based on the report, here are 3 key steps organizations can take to establish and support the CSO role effectively: 1. 🌍 Clearly Define the Role: Establish clear CSO responsibilities—compliance, strategic integration, or transformational change—to align expectations and drive sustainability. 2. 📊 Embed the CSO in Strategy: Make the CSO central to corporate strategy, integrating sustainability across all aspects of the business and ensuring their influence in key decisions. 3. 🚀 Grant Strategic Authority: Give CSOs a seat at the executive table to ensure sustainability is part of long-term planning, driving business resilience and growth. What do you think—are CSOs ready to become transformative agents of change, or will the focus on compliance limit the role's potential? I'd love to hear your views on what the next decade might look like for corporate sustainability leaders. 👉 Access the full report here: https://lnkd.in/eTJ9inPC #SustainabilityLeadership #CSO #CorporateSustainability #ESGIntegration
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Silence on sustainability is not strategy Clarity, not caution, drives impact 🌎 Great read today in Harvard Business Review exploring how companies can strengthen their sustainability communications in response to rising political pressure and evolving stakeholder expectations. Rather than retreating or reducing visibility, the authors make a strong case for rethinking communication as a strategic tool to build trust, enhance relevance, and unlock the full value of sustainability efforts. While some organizations are choosing silence to avoid scrutiny (from political backlash to accusations of greenwashing) this approach can undermine credibility. Public concern about climate inaction remains high, and companies that choose not to speak risk appearing disengaged. At the same time, sustainability strategies are increasingly linked to tangible business outcomes, from cost savings and resource efficiency to supply chain resilience and long-term risk management. To respond effectively, companies must begin by understanding what matters to their audiences. This means moving beyond general assumptions and using employee and customer insights to shape communication that is specific, relevant, and grounded in lived experience. Boston Children’s Hospital offers a clear example of how stakeholder input can guide both communications and operational decisions in ways that enhance internal alignment and external resonance. Equally important is the way messages are delivered. While factual accuracy is critical, the most effective communications also connect emotionally, using storytelling to make abstract issues relatable. The article emphasizes the power of framing climate action in terms of widely held values (such as protecting future generations or ensuring business continuity) to reach broader audiences and avoid polarizing debates. Companies also need to move beyond the conventional sustainability report. While compliance remains necessary, relying solely on annual disclosures can limit impact. Organizations like Tillamook and Boston Medical Center are showing how digital formats and multi-channel content can make complex information more accessible, and how continuous storytelling can keep sustainability top of mind across stakeholder groups. By grounding their messages in real insights, using language that resonates across audiences, and choosing formats that encourage dialogue and connection, companies can position themselves as credible leaders in a space where expectations are only becoming more complex. #sustainability #sustainable #esg #business #greenwashing #greenhushing
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More than 90 percent of companies are stepping up their use of artificial intelligence, but just 39 percent of chief information officers are confident their organization is managing AI’s environmental impact, finds a survey of 1,000 CIOs conducted by IT service provider Logicalis. Sustainability leaders can support their company’s technology strategists by suggesting ways to reduce electricity consumption; revise purchasing proposals and contracts to request emissions data; and educate teams about AI’s potential environmental side effects. “Keep the conversation alive, make it proactive,” said Logicalis Global CEO Bob Bailkoski. Suggested tactics .... 1) Request emissions data as part of AI contracts and bids: Sustainability teams should apply the same supplier responsibility standards they use with other vendors or partners, suggests Marshall Chase, director of sustainability for Micron Technology. 2) Encourage AI vendors to set reduction targets: That could include requiring prospective suppliers or partners to disclose water and energy targets as part of the bidding process and including reduction targets in the terms of long-term contracts, says John Mennel, U.S. sustainability and cleantech leader at consulting firm Deloitte. 3) Nudge employees toward options that use less energy and water: Sustainability professionals can win support by demonstrating how measures that reduce AI energy and water consumption can translate into cost savings, advises Boris Gamazaychikov, former AI sustainability manager at Salesforce. AI tips: https://lnkd.in/dgpR5sWx Boris Gamazaychikov John Mennel Robert Bailkoski Marshall Chase Trellis Group Logicalis
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Client: "Tell me about your approach to sustainability." You: "Sustainability is a priority for our business. We've invested in [insert Net Zero target date/% waste diverted from landfill/ESG rating/certification here]." Client: "Great! And how does that affect your bottom line?" You: "Err..." Most people fundamentally misunderstand sustainability, using it as a proxy for "environmental stuff". Rather, it's your business's ability to sustain itself long-term. Environmental and social issues are important because they pose risks and opportunities for sustained economic viability. Take circularity. Despite £millions on initiatives over the decades, it's never taken off because waste disposal and virgin materials are cheap and available. BUT, enter supply chain chaos from the Ukraine war, a blocked Suez canal, or global tariff brinkmanship - suddenly, using available materials on our doorstep is a sensible investment to prevent delays and spiraling costs that sink projects. Loved talking to Adrian Strittmatter on the Bricks & More podcast about sustainability myths, why it's time to stop the virtue-signalling and talk honestly about the blockers, drivers, and the hard economics of "doing good". Hear the full episode at: Apple: https://apple.co/4idroFG Spotify: https://spoti.fi/4jtrQ3J Youtube: https://lnkd.in/eB2FGYkK
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I was invited to speak to the Chief Sustainability Officer group at the World Economic Forum during climate Week. I urged us all to take control of the narrative. Here is a summary... Let’s shift the narrative. As sustainability leaders… Let’s not talk about decarbonization as emissions. Let’s talk about it as innovation that drives: · energy cost savings, · avoidance of energy pricing volatility · avoidance of carbon fees · reduced maintenance · increased productivity · sales lift Let’s not talk about tons of waste diverted from landfill and reused, let’s talk about it as innovation that reduces: · virgin input costs · waste disposal costs · exposure to geopolitical risk in supply chains · exposure to tariffs (e.g. Renault is putting 45% of used car components into new cars) Our research into the Return on Sustainability Investment (ROSI) shows that sustainability is just good management. The methodology (developed with companies) has found nine value drivers associated with sustainability, including operational efficiency, risk reduction, employee retention and productivity, sales and marketing, and and innovation and growth. For example, innovation is about identifying a problem or an opportunity. It can be focused on process, product or service. It can be incremental or transformative. From a sustainability perspective, innovations fall into two broad buckets: · innovating sustainability improvements in an industry or a category · innovating with a process, product or service that is needed by society. The first approach requires understanding the material ESG issues for the sector and designing solutions that tackle that issue, while also improving the underlying value proposition - -which sustainability can do. The second approach is tougher, but has more potential to go big: Innovating to solve broad societal problems such as water scarcity, plastic packaging pollution and health impacts, tackling the carbon transition, social inequity and so on. Here we might look at innovation such as 3D printing (e.g. on demand) using recycled inputs – tires, dresses, construction materials etc. We might look at bio-based plastic made from air and methane-based greenhouse gas dissolved in saltwater, recyclable through biological digestion. We might look at how to give immigrants and others with no credit history access to credit through tracking ontime rental payments. So as you work with your companies, help them understand that managing the material ESG issues for their sector and company is not a reporting and compliance exercise. It is a good management exercise that can drive everything from operational efficiency to sales and customer loyalty to innovation that will help the bottomline. Put in place methods such as ROSI with your finance team or ESG controller to track the financial benefits so you can get sustainability to the speed and scale you and the planet want and need.
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The Trojan Horse approach for sustainability careers. Most sustainability professionals don't start in sustainability roles. They begin elsewhere and strategically integrate their environmental expertise into core business functions. They understand that companies are not hiring sustainability experts. They are hiring experts who think sustainably. They master essential business capabilities first, then embed sustainability thinking throughout their work. This strategic integration creates professionals who speak the language of business while advancing environmental goals, across multiple business functions. Financial Services: Analysts and bankers are incorporating climate risk modeling into investment decisions and developing innovative green financing products. Operations Management: Engineers are implementing waste reduction and circular economy principles and designs into manufacturing processes. Technology Development: Software developers are building ESG data platforms and creating automated systems for carbon tracking and reporting. Strategic Planning: Business strategists are embedding long-term environmental considerations into corporate planning frameworks. Marketing and Branding: Marketers are developing purpose-driven and sustainable brands, and focusing on stakeholder engagement and transparency. The professionals advancing in the sustainability market are those who have established credibility in core business areas while developing deep environmental expertise. This combination enables them to influence decision-making from positions of established trust and competence.
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I see many brands that are stuck in sustainability communication paralysis. Here’s how to break free 💪 Since I started working in sustainability, one of the most common things I’ve seen: brands with genuine sustainability efforts staying completely silent about them. And this trend is now picking up again. We’ve had a time where brands started to be more outspoken about their sustainability efforts. But in recent years, we have seen many cases of brands being called out, sued, and fined for greenwashing. So, I understand the fear. Getting it "wrong" and facing greenwashing accusations is not something any brand wants. So, best to stay on the safe side. What's happening: → Many brands have abandoned sustainability messaging entirely → They're implementing changes, but do not dare to communicate about them The result: Greenhushing is becoming the new greenwashing 🤐 But here's the thing about the current regulatory landscape: Yes, the EU rules are getting stricter (even without the Green Claims Directive). Yes, fines can reach 4% of annual turnover. But staying silent isn't protection - it's missed opportunity. And no, not for sales, but for TRUST (you know, that elusive thing that will make customers into loyal, long-term friends) 🤝 And you CAN communicate about sustainability, safely and compliant with the rules. You just need to know how. So I have 3 tips for a smart approach for hesitant brands: ✅ Start with what you can prove today Focus on concrete actions: "We've switched 30% of our cotton to certified organic" vs "We're eco-friendly" ✅ Document everything from day one The Dutch ACM's advice: "If you can't prove it, don't claim it." Start building that proof now. ✅ Be specific about scope and timeline "Reduced packaging waste by 25% in our EU operations since 2023" vs "Sustainable packaging" 💡 What I tell my clients: The goal isn't perfect sustainability - it's honest communication about real progress. Consumers respect transparency about the journey more than bold claims about the destination. The regulatory reality: Whether the Green Claims Directive happens or not, unsubstantiated claims are already risky. But authentic, well-documented communication about genuine efforts? That's not just safe - it's strategic. Stop letting fear of getting it wrong prevent you from sharing the progress you're actually making. 🚀 What's your biggest concern about communicating your sustainability efforts? 💬 #SustainabilityStrategy #FashionSustainability #SustainableFashion #TheSustainabilityClub #ECGTD #SustainabilityCommunication #Greenwashing #ResponsibleBusiness
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Sustainability professionals stand on the front line, translating scientific realities into practical action. They see urgency in climate data, biodiversity loss, and resource depletion long before impacts become visible to society. Yet progress can feel slow when solutions require investment, policy shifts, and long-term thinking. The public is navigating rising living costs, shifting policies, and daily pressures. People want cleaner air, healthier environments, and secure futures for their children but they also need affordability, convenience, and trust. Without clear communication and visible benefits, sustainability can feel distant rather than empowering. Corporate leaders operate at a critical intersection. They balance profitability, shareholder expectations, regulation, and environmental responsibility. The question is no longer whether to act, but how to act in ways that are economically viable and environmentally responsible. This cycle of struggle becomes a cycle of progress when collaboration replaces friction directly supporting: SDG 11 Sustainable Cities & Communities SDG 12 Responsible Consumption & Production SDG 13 Climate Action SDG 17 Partnerships for the Goals Techniques to Reduce Friction & Strengthen Collaboration 1. Translate science into human impact Use clear storytelling and local examples to show how sustainability improves health, jobs, and community wellbeing. 2. Co-design solutions with communities Engage residents early through workshops, pilot projects, and feedback loops to build ownership and trust. 3. Align sustainability with cost savings Energy efficiency, waste reduction, and circular systems often reduce operational costs while lowering environmental impact. 4. Make data transparent and accessible Dashboards, public reporting, and simple metrics build accountability and public confidence. 5. Incentivize responsible behavior Reward sustainable choices through pricing models, subsidies, loyalty programs, and recognition schemes. 6. Break silos through cross-sector partnerships Collaboration between academia, industry, local councils, and citizens accelerates innovation and practical solutions. 7. Embed sustainability into core strategy Move beyond CSR reports integrate environmental performance into KPIs, procurement, and long-term investment decisions. 8. Educate and empower the next generation Schools, universities, and workplace training create informed citizens and future sustainability leaders. Sustainability is not a burden to carry it is a system to align. When expertise, public trust, and corporate commitment move in the same direction, we move from resistance to resilience and from struggle to shared progress. The future will not be built by one sector alone. It will be built through partnership, transparency, and the courage to think beyond short-term gains. #Sustainability