Greater Chicago Area
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“Ross is the nation’s foremost expert on law marketing.” —Of Counsel
Law firms hire me…

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Experience & Education

  • Fishman Marketing, Inc.

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Licenses & Certifications

Volunteer Experience

  • Branding Consultant

    Illinois Legal Aid Online

    - Present 2 years 10 months

    Social Services

    Created a modern new brand for ILAO to aid in outreach to lower-income individuals who need legal support, and to encourage lawyers, foundations, and other donors to support ILAO's amazing work -- empowering over 2,000,000 Illinoisans every year to handle their own legal issues. "Legal Help. Anytime. Anywhere." illinoislegalaid.org/

  • Founder and Chair, QuickStart national conference program

    Legal Marketing Association

    - 8 years 1 month

    Education

    Founded and hosted 8 day-long QuickStart programs at LMA national conferences. Quickstart was the LMA's pre-conference boot camp for professionals new to marketing or to the legal profession. I hand-picked the speakers and topics, and moderated the programming, providing continuity for the day. We grew the program to an annual 150 attendees per session; it was typically the most highly rated program of the four-day conference.

  • Member, National Conference Committee; Chair, Marketing Track

    Association of Legal Administrators (ALA)

    Education

    Selected the topics and hand-picked all of the speakers for the exclusive marketing track at ALA's three-day annual conference.

  • Member, Strategic Planning Task Force

    Legal Marketing Association

    - Present 14 years

  • Founder and Chair, "Just JDs"​ conference

    Legal Marketing Association

    - 2 years 1 month

    Education

    "Just JDs" was LMA's first educational initiative targeting lawyers, a full-day pre-conference program at the national conference. I created the content, selected the speakers, and moderated the day. We grew the program to 50 paid attendees per year.

  • Nominating Committee, LMA National Board, 2015-16

    Legal Marketing Association

    - 1 year 9 months

    Education

Publications

  • "The Ultimate Law Firm PARTNER'S Working-From-Home Marketing Checklist"

    Get the Covid “Working-From-Home” edition of “the legal profession’s best marketing book.” Now available for PARTNERS!

    See publication
  • "The Ultimate Law Firm ASSOCIATE'S Working-From-Home Marketing Checklist"

    Fishman Marketing, Inc.

    Do You Want to Attract Clients? Make Partner?
    Do your associates want to learn to become rainmakers? Need a simple, proven, step-by-step, year-by-year marketing process that anyone can follow? Want to increase associate retention and help them market more effectively?

    Get “the legal profession’s best associate-marketing book.”

    See publication
  • The Ultimate Law Student Get-A-Job Checklist: A step-by-step guide to help every student land a great job

    If you’re reading this, you’re probably not on law review. That’s OK, many of the profession’s most-successful lawyers graduated near the bottom of the class. Law school grades are the principal metric used by hiring professionals―but they’re not the only one. If your grades aren’t what you’d hoped for, then you’ll need to grab the attention of hiring professionals some other way. This book will show you precisely how to do it. NOW is the time to start creating an impressive…

    If you’re reading this, you’re probably not on law review. That’s OK, many of the profession’s most-successful lawyers graduated near the bottom of the class. Law school grades are the principal metric used by hiring professionals―but they’re not the only one. If your grades aren’t what you’d hoped for, then you’ll need to grab the attention of hiring professionals some other way. This book will show you precisely how to do it. NOW is the time to start creating an impressive, attention-grabbing, job-getting resume. If you read this book, you’ll learn powerful new business-development and personal-branding strategies designed to intrigue employers and get you more interviews.

    You’ve worked hard; you deserve a great job after graduation, you just need a foot in the door. If your grades won’t impress the top firms and agencies, then you’ll need to create something that will. But what? That is what this book will detail―how to start building a rewarding, fulfilling career you can be passionate about. We will teach you how to use personal-marketing techniques to set yourself apart from your fellow law students. Or if you’re going to open a solo practice, you’ll need a brand and reputation that attracts your desired clients. Don’t compete on their terms -- tilt the playing field in your direction. Offer more. Do you know how to do that? Probably not. But very soon, you will. We wish you all the success you deserve.

    See publication
  • The Ultimate Women Associates' Law Firm Marketing Checklist

    Lawyers: Do you want a successful, fulfilling legal career? Want to learn how to navigate your way effortlessly through the challenging law firm environment? Want to build a career on your terms, working for your own clients? Marketers: Do your female associates need a simple, proven, step-by-step marketing process to be their best, most-effective selves? Want to increase associate retention? Get “the legal profession’s best associate-marketing book.”

    Other authors
    See publication
  • “’We’re smart. We’re old. And we’re the best at everything.’ The World’s First No-BS Guide to Legal Marketing and Branding.”

    Does it drive you crazy that big-firm lawyers can charge 30-50% more per hour than you?
    You know you're just as skilled, but the marketplace doesn't, so you charge $100-$250 less for every single hour. Hour after hour. Day after day. Month after month.

    Calculate how much more revenue that totals every single year.... Is that frustrating? Actually, that's Branding. And that's what this book is about.

    I want you to aspire to more. To look different. To be different. I want you or…

    Does it drive you crazy that big-firm lawyers can charge 30-50% more per hour than you?
    You know you're just as skilled, but the marketplace doesn't, so you charge $100-$250 less for every single hour. Hour after hour. Day after day. Month after month.

    Calculate how much more revenue that totals every single year.... Is that frustrating? Actually, that's Branding. And that's what this book is about.

    I want you to aspire to more. To look different. To be different. I want you or your firm to create a brand that helps you get more out of your career. I want you to represent better clients, charge more money, and have more fun. To build a rewarding, fulfilling career as a market leader. I want you to figure out how to offer something more, and then tell that story persuasively to your potential buyers. This book will show you how.

    See publication
  • "Marketing Matters" legal-marketing columnist

    "Legal Management," Association of Legal Administrators

    Regular legal marketing columnist (June 2018-present), discussing a wide range of hot topics and practical solutions.

    See publication
  • Legal-marketing columnist

    "Of Counsel: The Legal Practice and Management Report," Wolters Kluwer Legal

    Monthly legal-marketing columnist (2020-present), covering hot topics, new ideas, practical solutions, and excerpts from “The Ultimate Law Firm Associate’s Marketing Checklist” and “The Ultimate Law Firm Partner's Marketing Checklist” books.

    See publication

Projects

  • Marketing and Branding Campaigns and Websites

    -

    We've developed hundreds of law firm and professional-services marketing and branding campaigns and websites worldwide. Review 100 detailed case studies and examples at FishmanMarketing.com/results.

    See project
  • Polsinelli 30-Day Rebrand

    -

    Polsinelli — Brand & Website Transformation
    “Working with Ross was both inspiring and effective; he helped us uncover and articulate who we really are.”
    — Chase Simmons, Chair/CEO

    CLIENT: Polsinelli
    GOAL: Transform a nearly launched, attractive-but-generic website into a powerful brand platform
    TAGLINE: What a Law Firm Should Be
    AWARDS: Gold – AVA Digital, Horizon Interactive, W³

    THE CHALLENGE
    Polsinelli was 98% ready to launch a new website built by a “usual…

    Polsinelli — Brand & Website Transformation
    “Working with Ross was both inspiring and effective; he helped us uncover and articulate who we really are.”
    — Chase Simmons, Chair/CEO

    CLIENT: Polsinelli
    GOAL: Transform a nearly launched, attractive-but-generic website into a powerful brand platform
    TAGLINE: What a Law Firm Should Be
    AWARDS: Gold – AVA Digital, Horizon Interactive, W³

    THE CHALLENGE
    Polsinelli was 98% ready to launch a new website built by a “usual suspects” developer. It was polished—and completely interchangeable. Leadership paused:
    “It’s attractive, but generic. It doesn’t show what makes us special.”

    They called Ross, asking him to conceive and launch a firmwide brand in 30 days.

    THE INSIGHT
    Through rapid, one-on-one interviews across the firm, we uncovered the truth: Polsinelli wasn’t chasing size. It was intentionally building the RIGHT firm with the RIGHT people—growing carefully, protecting a uniquely collaborative, human culture, and attracting people who would thrive and stay.

    That became the platform. They were…:
    What a Law Firm SHOULD Be.

    THE STRATEGY
    • Private, candid interviews (not public focus groups)
    • Brand before design—essence first, visuals second
    • SIX complete strategic designs
    • Authentic, people-first photography nationwide
    • Ross wrote the core brand pages to align voice and visuals

    THE RESULT
    We replaced “attractive but anonymous” with distinctive and values-driven. The brand became a recruiting magnet and internal compass.

    “We got really excited about how to use the brand internally as well, as a beacon for how we should plan and operate as a firm.” — Chase Simmons

    IMPACT
    • Stronger culture alignment
    • Increased lateral recruiting; less reliance on headhunters
    • Growth from 850 lawyers (AmLaw 200) to 1,300+ (AmLaw 100)
    • National design awards

    LESSON: A beautiful website without strategy is decoration. When you define your true story—and build everything around it—you don’t just look better. You grow differently.

Honors & Awards

  • Lawdragon Global 100 Leaders in Legal Strategy & Consulting recipient

    Lawdragon

    "The 100 experts in management, marketing, communication, and recruiting recognized here are among the world’s most valued by law firm leaders." Selected in 2024-26

  • Citizen Citation for Meritorious Service

    City of Highland Park, IL

    “Highland Park police conducted a well-being check, which became more complex and protracted when the resident elected not to cooperate. After 12 hours, negotiations remained at an impasse… Your discussions with the resident led to him safely exiting the home.

    “Because of your assistance, the HP Police Department presents you with the Citizen Citation for Meritorious Service which is awarded to a private citizen for an act which involves uncommon risk to the citizen when providing…

    “Highland Park police conducted a well-being check, which became more complex and protracted when the resident elected not to cooperate. After 12 hours, negotiations remained at an impasse… Your discussions with the resident led to him safely exiting the home.

    “Because of your assistance, the HP Police Department presents you with the Citizen Citation for Meritorious Service which is awarded to a private citizen for an act which involves uncommon risk to the citizen when providing assistance to the Police Department, or for an act which results in the saving of a life or attempted saving of a life in which extraordinary efforts were used and uncommon risk to the citizen was involved.

    “You are commended for your willingness to become involved in this public safety incident! Your empathy and the care you exhibited for a fellow human being in need is worthy of recognition. Without question, the incident was resolved peacefully because of your involvement and certainly was brought to a successful resolution largely due to your willingness to collaborate with the Police Department in our efforts to assist this resident in their time of need.

    “The Highland Park Police Department commends you for your selfless conduct, compassionate efforts, teamwork, professionalism, and excellent performance during a time of crisis regarding a complex, dangerous situation, which had great potential for injury or loss of life to members of our community and/or first responders. Their response to this critical incident absolutely supported and highlighted our department's commitment to the Shared Principles of Public Safety #1- Value of the life of every person, and #10- Using de-escalation training and tactics.

    “We are truly grateful for your assistance and thank you for making a meaningful contribution to public safety here in Highland Park.
    Sincerely, Lou Jogmen, Chief of Police”

  • National Law Review Go-To Thought Leader

    National Law Review

    "The 2022 'Go-To Thought Leadership Awards' recognizes 75 exceptional authors and legal organizations for their reporting of complex legislative and litigation news, as well as legal industry trends. The recipients were selected by the National Law Review’s editors from a pool of thousands of contributed legal news and analysis articles and highlight the unique talents of less than 1% of our contributing authors."

  • National Law Review Go-To Thought Leader

    National Law Review

    Selected as the NLR's "Go-To Thought Leader" for Law Firm Branding, among "65 exceptional authors and legal organizations for their strategic insight and overall legal industry knowledge....The recipients were selected by the National Law Review’s editors from a pool of over 100,000 legal news and analysis articles."

  • LCA Senior Fellow (2013-2022)

    Litigation Counsel of America (LCA)

  • LMA International Hall of Fame member

    Legal Marketing Association

    Honored to have been the first inductee into the LMA's international Hall of Fame. "The LMA Hall of Fame recognizes lifetime achievement of individuals in the legal marketing industry and their outstanding contributions to the association. Members of the Hall of Fame have a demonstrated history of career achievement, sustained commitment to the advancement of the profession, and significant contributions to LMA, as well as conduct themselves with professionalism among their peers."

  • Fellow, College of Law Practice Management

    College of Law Practice Management

  • LMA Lifetime Achievement Award recipient (1998)

    Legal Marketing Association (LMA)

    Recipient of the first peer-selected Lifetime Achievement Award bestowed by LMA, for "Extraordinary contributions to the advancement of the legal marketing profession."

  • Commissioned Kentucky Colonel

    The Honorable Order of the Kentucky Colonels

    "The highest title of honor bestowed by the Commonwealth of Kentucky"

  • LMA Best of Show award winner (5x)

    Legal Marketing Association (LMA)

    Five-time winner of LMA's grand prize, the optional "Best of Show" award for, e.g. The Laner Muchin Challenge, MacLean Family Law Group wedding cake ad, the Bug Lawyers, and Ungaretti & Harris's Service Guarantee.

    "Ross was going to win awards in so many categories that LMA created the 'Best of Show' award so he'd win one grand prize instead of nearly all the individual trophies." - LMA's "In the Loop," Fall 2009

  • LMA Midwest Chapter Hall of Fame (2010)

    Legal Marketing Association (LMA)

    Inducted into LMA's Midwest Chapter Hall of Fame

Organizations

  • Legal Marketing Association (LMA)

    Various positions including Vice President, Strategic Planning Task Force, national Nominating Committee, Host of Your Honors Awards (8x)

    - Present
  • Association of Legal Administrators (ALA)

    Monthly Legal Management "Marketing Matters" columnist and keynote speaker

    - Present
  • Association of Accounting Marketing (AAM)

    Strategic Planning Committee

    Researched, created, and implemented AAM's national strategic marketing and rebranding plan.

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