PeopleCert

The final session of our 𝗕𝘂𝗶𝗹𝗱 ��𝗻 𝗔𝗜-𝗣𝗼𝘄𝗲𝗿𝗲𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗗𝗲𝘀𝗸 𝗧𝗵𝗮𝘁 𝗥𝘂𝗻𝘀 𝗜𝘁𝘀𝗲𝗹𝗳 Masterclass series is almost here! 𝗦𝗲𝘀𝘀𝗶𝗼𝗻 𝟰: 𝗙𝗿𝗼𝗺 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝘁𝗼 𝗔𝘂𝘁𝗼𝗻𝗼𝗺𝘆 explores what it really takes to move beyond automation. Join us to explore how automation, AI, and monitoring come together to create systems that adapt, learn, and optimize over time; and how ITIL helps align these capabilities with business goals enabling intelligent, data-driven service operations and 𝗮 𝗰𝗹𝗲𝗮𝗿 𝗽𝗮𝘁𝗵 𝘁𝗼𝘄𝗮𝗿𝗱 𝗮 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗱𝗲𝘀𝗸 𝘁𝗵𝗮𝘁 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗶𝗻𝗴𝗹𝘆 𝗿𝘂𝗻𝘀 𝗶𝘁𝘀𝗲𝗹𝗳.    📅 30 July 2026  🕓 4:00 PM CET  🔒 Exclusively for PeopleCert Plus members.  👉 Register now:  https://lnkd.in/gfZzAMF6   𝐍𝐨𝐭 𝐚 𝐏𝐥𝐮𝐬 𝐦𝐞𝐦𝐛𝐞𝐫 𝐲𝐞𝐭? Join today to access this session and unlock exclusive AI-focused content, expert-led sessions and more: https://lnkd.in/dP6Zmxcq   #PeopleCertPlus #ITIL #AI #SelfService #ServiceManagement

🚨 Final call for Session 3!   𝗪𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝘂𝘀𝗲𝗿𝘀 𝗰𝗵𝗼𝗼𝘀𝗲 𝘀𝗲𝗹𝗳-𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗼𝘃𝗲𝗿 𝗿𝗮𝗶𝘀𝗶𝗻𝗴 𝗮 𝘁𝗶𝗰𝗸𝗲𝘁?   Not more tools. Better experiences. Join Session 3 of our Masterclass series, 𝗕𝘂𝗶𝗹𝗱 𝗮𝗻 𝗔𝗜-𝗣𝗼𝘄𝗲𝗿𝗲𝗱 𝗦𝗲𝗿𝘃���𝗰𝗲 𝗗𝗲𝘀𝗸 𝗧𝗵𝗮𝘁 𝗥𝘂𝗻𝘀 𝗜𝘁𝘀𝗲𝗹𝗳, to discover how intuitive portals, high-quality knowledge bases, AI-powered virtual agents, and ITIL best practices can help reduce demand on your service desk while increasing user satisfaction. 🔷 𝗧𝗵𝗲 𝗕𝗲𝘀𝘁 𝗧𝗶𝗰𝗸𝗲𝘁 𝗜𝘀 𝘁𝗵𝗲 𝗢𝗻𝗲 𝗡𝗲𝘃𝗲𝗿 𝗥𝗮𝗶𝘀𝗲𝗱  📅 24 July 2026  🕓 4:00 PM CET 🔒 Exclusively for PeopleCert Plus members 👉 Register now: https://lnkd.in/dewAweCT #PeopleCertPlus #ITIL #AI #SelfService #ServiceManagement

A few days ago, something extraordinary happened at our PeopleCert Athens premises. 𝐌𝐨𝐫𝐞 𝐭𝐡𝐚𝐧 𝟏𝟎𝟎 𝐨𝐟 𝐨𝐮𝐫 𝐜𝐨𝐥𝐥𝐞𝐚𝐠𝐮𝐞𝐬 rolled up their sleeves — not for work, but to give life. Our 𝐁𝐥𝐨𝐨𝐝 𝐃𝐨𝐧𝐚𝐭𝐢𝐨𝐧 𝐃𝐚𝐲 reminded us that impact isn’t always measured in projects or profits, but in the quiet moments when we choose to care. 𝟲𝟴 𝘂𝗻𝗶𝘁𝘀 𝗼𝗳 𝗯𝗹𝗼𝗼𝗱 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗲𝗱. Each one a testament to kindness, courage, and community. To all our colleagues who donated, thank you for choosing to be someone’s reason to hope. And to our partners, Τράπεζα Αίματος "Δημήτρης Βλων" and Sotiria Hospital, thank you for helping us bring this vision to life. Because in the end, humanity isn’t just what we feel, it’s what we do. Until next time, let's keep showing that even the smallest act of kindness can make the biggest difference ❤️ #PeopleCertLifeline #PeopleCare #PeopleOfPeopleCert #BloodDonation #ESG #TogetherWeGiveLife #UnityInAction

🌍 Every successful transformation starts with people working toward a shared goal.  Bayer's latest case study highlights how ITIL® supported a new approach to service management by encouraging closer collaboration, shared ownership, and stronger partnerships across the organization. By aligning teams around business outcomes, Bayer achieved: 🤝 stronger collaboration between IT, the business, and managed service providers;  ⚙️ simplified service management practices and service catalogues;  ��� greater flexibility to prioritize work that delivers the most value;  💰 more efficient use of resources and cost savings across global operations. As Krzysztof Bona, BizDevOps Manager at Bayer, explains:  "ITIL played a central role in how we should operate, helping teams shape the collaboration model across our extensive portfolio of global applications. And the new ITIL (Version 5) framework supports this evolution exceptionally well." 📖 Read the full case study to discover how Bayer applied ITIL® concepts to support its global transformation: https://lnkd.in/gnXgP8yC  📚 Explore more ITIL ® success stories: https://lnkd.in/eEhVFT7f    #ITIL #ServiceManagement #DigitalTransformation #BusinessTransformation #ITSM #BestPractice #Bayer