About
I’m Ian MacDougall a specialist recruiter and headhunter focused on Salesforce, HubSpot…
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Ian MacDougall shared thisTwo and a half years ago, I had around 5,000–6,000 connections on LinkedIn. Today, that’s grown to more than 13,000. Along the way, I’ve been building my network across the Salesforce, HubSpot and RevOps ecosystems, connecting good people with exciting opportunities. I’m grateful for the conversations, introductions, referrals and support. Some connections have become clients, some candidates, and others simply good people I’m grateful to know. Thanks to everyone who’s been part of it. There’s plenty more to build 🚀 Ian MacDougall New Age Thinking, Old School Values. 📞 0404 200 093
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Ian MacDougall posted this🚀 NEW OPPORTUNITY — STRATEGIC ACCOUNT MANAGER 📍 Australia or New Zealand based — NZ preferred 🏠 Fully remote 💰 Approx. NZD $80k base + incentives I’m partnering with a full-service marketing agency looking for a commercially minded Strategic Account Manager to take ownership of a portfolio of clients and help drive real business growth. You’ll need to understand and confidently talk across: • Paid advertising • SEO • Content marketing • Email marketing • Website updates • Social media • HubSpot You’ll run the account, own the client relationship and shape the strategy — then bring in the right specialists to deliver the solutions. You’ll also work directly with business owners and senior leaders, build marketing plans, run QBRs, set targets, review results and recommend what happens next. Interested in a conversation? Ian MacDougall New Age Thinking, Old School Values 0404 200 093
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Ian MacDougall shared thisWhat’s one of the best ways to stand out in a candidate-strong market? Be able to clearly explain the work you've actually done and the value you delivered. One of the questions I often ask candidates is: Since 1 January, tell me about one campaign or project you’ve worked on. Who was involved, what did you actually do, and what was the result? It sounds simple, but you’d be surprised how many people struggle to answer it clearly. And in an interview, being able to talk about the work you’ve actually delivered, rather than simply listing your responsibilities, this can make a massive difference. A big thank you to Caroline Stoddart and Malcolm Aldridge from the Brisbane Salesforce Marketer Group for inviting me to be part of their October session. On Tuesday 27 October, I’ll be joining Luke Sheehan, Co-founder of Balo, for a conversation around careers, hiring and how people can better position themselves in the Salesforce ecosystem. Luke spent 10 years at Salesforce and helped build the Brisbane office, and today works with Salesforce professionals through Balo. I’ll be bringing the recruitment side of the conversation and sharing the use case format I encourage candidates to put together alongside their CV, something that helps demonstrate what you’ve actually done and the value you’ve delivered. We’ll be talking about: • How to tell the story of the work you’ve done • What makes candidates stand out in the Marketing Cloud market • Where to invest your learning time as Salesforce and AI continue to evolve • What hiring managers are actually looking for beyond certifications and technical skills Whether you’re actively looking for your next role, considering going out on your own, or just want to make sure you’re ready when the right opportunity comes along, come along and bring your questions. There may even be a certification voucher up for grabs 👀 📅 Tuesday 27 October 🕧 12:30 pm – 1:30 pm AEST 💻 Online and free Register here: https://lnkd.in/guaq7EXk Ian MacDougall New Age Thinking, Old School Values 📞 0404 200 093Tell the Story, Get the Role: Growing Your Salesforce Marketing Career | Trailblazer CommunityTell the Story, Get the Role: Growing Your Salesforce Marketing Career | Trailblazer Community
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Ian MacDougall shared thisGreat seeing Graham Hawkins at INBOUND in Boston last week. One line from his session really stuck with me: “We are in a trust recession.” In a world of AI, automation and endless noise, trust matters more than ever. Ian MacDougall New Age Thinking, Old School Values 📞 0404 200 093
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Ian MacDougall shared thisLast week I was lucky enough to attend HubSpot INBOUND in Boston, now one of my favourite cities in the world! On the long trip home, I had plenty of time to reflect on just how fortunate I am to be doing something I genuinely enjoy. Spending a few days geeking out and talking all things AI, HubSpot, sales and where the world is heading with some old friends, while meeting plenty of new ones along the way. Travelling halfway around the world, having great conversations, learning new things and building relationships. After 20+ years in technology, sales and now recruitment, it’s easy to get caught up in the day-to-day and forget how lucky you are to do something you genuinely love. ❤️ For me, that’s helping people change their lives and their careers. I came home tired, but very grateful for the people, the conversations, the friendships and the opportunity to keep doing what I love. Now back in Sydney, back into it, and feeling pretty fortunate. Thanks to everyone who made Boston such a great week. Ian MacDougall New Age Thinking, Old School Values 📞 0404 200 093
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Ian MacDougall posted thisHubSpot UNBOUND Australia — anyone else heading along? This week I’ll be sharing a few of the sessions I’m looking forward to checking out. One I’ll definitely be at is Graham Hawkins' session: “How Buyers Actually Make Decisions (and How to Sell Into It)”. With AI changing how buyers research, compare options and make decisions, the role of sales is changing with it. Less about simply providing information, and more about helping people actually make a decision and move forward. That’s a topic I’m really interested in hearing Graham’s take on. Anyone else going to this one? Ian MacDougall New Age Thinking, Old School Values 0404 200 093
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Ian MacDougall posted this🤫 Shhh... don’t tell anyone. This might be the best interview question I’ve heard. At the end of the interview, ask: “Let’s say this interview goes really well and I get the job. A year from now, we’re looking back and you feel hiring me was a great decision. What would I have had to achieve for you to feel that way?” Bloody good question. Why? First, you’ve just got them imagining hiring you. Sneaky. I like it. 😂 Secondly, they’re telling you exactly what they need from you to be successful. They’re basically giving you the answers to the test before you’ve even started. And third, it tells the hiring manager something pretty important: You actually give a shit about the job. It’s not just another job. There is one catch. If you ask the question, you’d better genuinely want to hear the answer. Feedback is a gift.🎁 If you use this question in your next interview and it helps you get the job, let me know. You can buy me a couple of beers later. 🍻 Ian MacDougall New Age Thinking, Old School Values 0404 200 093
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Ian MacDougall posted this🚨 Hiring: Agency Account Manager We’re looking for an experienced Agency Account Manager to join our team. 💰 $75,000–$90,000 AUD + performance bonus or 🕘 Part-time | 9am–3pm 💼 (Pro rata rate) 🏠 Remote What you’ll be doing: Managing client relationships and communication Leading regular client meetings with clear agendas and next steps Keeping clients and internal teams aligned Turning campaign performance into clear, actionable insights Monitoring lead quality, CPL and overall marketing performance Identifying issues early and making sure they get resolved Owning client retention and proactively managing risks Coordinating PPC, SEO, CRM and analytics teams Identifying opportunities to grow client accounts and increase value What we’re looking for: 3–5+ years in agency account management, client success or digital marketing Strong understanding of PPC, lead generation and marketing funnels Commercially minded and comfortable with performance data Excellent communication and organisation Someone who takes ownership and follows things through Comfortable managing multiple clients and priorities Focused on outcomes, not just activity If you’re an agency account manager who knows how to build great client relationships and drive results, we’d love to hear from you. 📩 DM me to apply. Ian MacDougall New Age Thinking, Old School Values 0404 200 093
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Ian MacDougall shared this🇺🇸 HubSpot INBOUND — Boston, I’m coming. I’ll be heading over to Boston next month for HubSpot Unbound Looking forward to catching up with people across the HubSpot ecosystem — partners, customers, consultants, salespeople and anyone doing interesting things with AI. If you’re going to be there, hit me up. Would be great to grab a coffee, a beer, or just have a chat while we’re there. Who else is heading to Boston? Ian MacDougall New Age Thinking, Old School Values 0404 200 093
Ian MacDougall replied to a comment
1d
Ben Jones, Hahaha mate, I blame you for this 😂
You gave me one bit of advice a couple of years ago and apparently I took it as a full-time job.
Really appreciate the message though. Means a lot coming from you.
Now I suppose I’d better get to 14,000 🚀
Ian MacDougall replied to a comment
6d
Graham Hawkins , After seeing your presentation I've actually just bought one of these off Amazon
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Ian MacDougall liked thisIf you only have a few minutes this week, BrightFire pulled out the part of the Velcro Companies conversation worth catching: the moment people who were never assigned to a system start asking for access. It's a simple way to tell a rollout actually worked, and the full recording is linked in their post below.Ian MacDougall liked thisYesterday I got to ask Velcro Companies those questions I'd been saving up! They patiently answered them all. Thank you Mark Clarner and James Tardiff for being genuinely candid — including what went well, and what they'd do differently. And thank you Adam DeSimone and the Shibumi team for hosting. Here's one thing that stuck with me: Almost every manufacturer I talk to has a Stage-Gate® process on paper. Far fewer have one that executive teams actually run their decisions through. Sometimes that gap is less a process problem than a visibility one — when the portfolio lives in spreadsheets, nobody fully trusts the numbers, so the real decisions get made somewhere else. Mark said it plainly: people have to believe the data. That's the whole game. Velcro Companies closed that gap in a little over six weeks, but the proof isn't the go-live date. It's that people across the company are actually using that data - and more keep asking for access. If you're struggling to get portfolio data you can trust, let's discuss. Link to the recording is in the comments (on YouTube - no registration necessary). #InnovationPipeline #StageGate #NPD #ProductDevelopment
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Ian MacDougall liked thisIan MacDougall liked thisWe're only 3 weeks away from sharing with our local partners and clients all the incredible announcements made at VerkadaOne in Miami. Come join us on the afternoon of Wednesday the 21st of October to learn how Verkada continues to natively use AI to disrupt the world of physical security and OHS. Register at the link below. https://lnkd.in/gGk47yUa
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Ian MacDougall liked thisIan MacDougall liked thisToday i finally got a chance to set up Salesforce in Claude Its integrated with slack, org62, emails ++ I borrowed a prompt from Jaron Burbidge and within an hour my life at work at changed I now have a Chief of Staff Agent who I had called Matilda (dont ask me why) They are organising me like never before. Reading my channels, aligning the context to my email, cross referencing my calendar, reviewing call notes, picking up any deal alignment related 📅 and ensuring I am across EVERYTHING KEY in order of importance & even pre drafting actions to send What we launched at Dreamforce is next level! AIForce Slack advancements Claudeforce the Anthropic & Salesforce partnership Honestly between Matilda + SB (my slackbot) + Jacqueline Selby the real-life Transformational EA all in my day to day i can see what i now get to work & focus on as a Leader will be next level!! Partners in our next meeting ask me for a demo! 🎤drop moment!!
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Ian MacDougall liked thisIan MacDougall liked thisYesterday, my car drove me home. And I'll admit, it was a little terrifying! I recently enabled Full Self-Driving and it was the first time I sat in the driver’s seat and let the car drive me home. I knew what the technology was going to do. I’d let my husband be the guinea pig. However, trusting it myself was a completely different experience. Every turn, lane change, intersection, I built a little more trust that the car was going to make the right decision. Strangely, by the end of the trip, I was more concerned about what the other drivers on the road were going to do, not what my driver/car was going to do! It is no different when we introduce new technology at work. We can explain the benefits. We can watch other people do it. We can provide instructions. It is not until you get your hands on the wheel... or in my case, take them off the wheel, that you really experience it for yourself. It is when we give people the opportunity to try, practise, question that they can start to build the confidence to use technology in a new way. Confidence doesn’t happen all at once. It builds with every experience. For the time being, my foot is still staying very close to the brake pedal!
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Ian MacDougall liked thisIan MacDougall liked thisAnd then my time at Skie, a Bluprintx company was done... I'm wrapping up today not just my time at a company, but a whole chapter of my life. And far out, what a ride it's been! Thanks David Gallirhir and Matthew Eaton for having a crack right from the get go on no salaries, no safety net and seeing if we could make this thing work! Then to Daniel Coombridge for quite literally lighting a fire under us 🚀 And to Ivan Soltic for being a mad genius 💥 To everyone that's been on the ride with me, from our very first team member Leigh Olsen to all the new people I was priviledged to work with at Bluprintx - thank you! Our people were always the special sauce and building our team was the absolute highlight of this entire journey for me. Thanks to Salesforce for creating an ecosystem where people can build great things, build businesses and genuinely change the lives of our customers and our people. And thanks to all the AE's, SE's and the Alliance people that have supported me and the Skie business along the way. Thanks Lee Hackett for seeing what we'd built as something special. Special enough to acquire and make part of his business. Best of luck to you and everyone at BPX on continuing the story. And finally, thanks to Jess Sash. For everything. I'm taking a little break now before I turn to a new challenge. Reach out to connect and speak soon. Cheers
Experience & Education
Volunteer Experience
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Co-Founder and Committee Member
Cancer Council NSW
Social Services
In the initial year where I Co-founded Manly Relay for Life, we raised over $250,000 for Cancer Council.
It was challenging, rewarding, and a heck of a lot of fun! -
Co-Founder
Cancer Council NSW
Social Services
Awarded "Community Event of the Year" for Manly Relay for Life
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