It was such an honour to be invited as a keynote speaker at the Better Business Summit 2025 in Sydney last week, sharing my journey from banker to broker and the lessons I’ve learnt building and scaling a broking business.
I had the privilege of speaking alongside some absolute legends:
▫️Dylan Alcott – Paralympic and World Champion
▫️Scott Bament – Owner Partner, Mortgage Choice
▫️Melissa Gielnik – Managing Director, Smart Lending
▫️Christian Paterson – Director, Auctus Coaching
▫️Rob Roper – Marketing and Lead Generation Specialist
The session, hosted by
Annie Kane, Managing Editor at The Adviser, was packed with insights and real talk about:
- Transitioning into broking
- Lending trends in 2025
- Building and retaining a high-performing team
- What great customer service really looks like
- Managing workload, operations, and wellbeing
- The tech that keeps us efficient and scalable
- And how we’ve all navigated growth in a choppy market
I also capped off the day recording a Broker Daily podcast episode - chatting about what’s happening on the ground for brokers and business owners right now.
And to top it off, I was proud to be nominated for Best Regional Office and Wellness Advocate of the Year at the Better Business Awards that evening.
A huge thank you to The Adviser and NAB for an incredible event, and to everyone who showed up, shared, and supported!
Here’s to pushing the industry forward, together!
Entourage
Loan Market
The Adviser Magazine
NAB