Accounts Receivable Manager

Accounts Receivable Manager

Employment Type: Permanent

Compensation Range: $115,000–$135,000 + 10% bonus

Location: Irving, TX

Work Schedule: Hybrid

Industry: Shared Services

Company Overview

The organization operates a shared services model that strengthens financial operations, systems, and controls across multiple operating entities while supporting long-term value creation.

Position Summary

The Accounts Receivable Manager oversees day-to-day accounts receivable operations, including billing, credit, and collections activities across multiple operating companies. This role provides leadership and coaching to the AR team while ensuring timely and accurate billing, effective collection efforts, appropriate credit controls, and strong financial reporting.

The position requires a hands-on, process-oriented leader who can balance operational execution with continuous improvement. The AR Manager will drive standardization, strengthen internal controls, improve cash flow and billing accuracy, and help optimize Microsoft Dynamics 365 workflows while partnering closely with Finance, Operations, and IT.

Key Responsibilities

• Lead, coach, and develop Accounts Receivable team members while managing workload distribution, performance expectations, and day-to-day priorities
• Oversee billing, credit, and collections activities to ensure accurate invoicing, timely customer payments, and effective management of outstanding receivables
• Monitor AR aging, billing dashboards, collection activity, invoice accuracy, cycle times, disputes, rebills, and other key performance indicators
• Manage escalated billing disputes, collection matters, credit issues, and complex customer accounts
• Conduct reviews and audits of invoices, credit memos, adjustments, write-offs, and other AR transactions
• Support customer credit evaluations and establish appropriate credit limits and terms
• Oversee bad debt reserves, write-offs, refunds, and third-party collection activity in accordance with company policies
• Manage lien-related processes, including notices, waivers, filings, releases, and related documentation
• Ensure billing practices align with contractual requirements and applicable revenue recognition standards
• Oversee monthly AR and billing reconciliations and support the month-end close process
• Maintain GAAP, SOX, and internal control compliance and ensure audit readiness
• Identify process bottlenecks, root causes, and opportunities to improve billing accuracy, collections performance, and cash flow
• Drive process standardization and automation within Microsoft Dynamics 365
• Partner with Finance, Operations, Sales, and IT to resolve issues and implement system or process enhancements
• Support ERP implementations, system upgrades, and integration of newly acquired businesses into standardized AR processes
• Develop and maintain AR policies, procedures, documentation, and training materials
• Lead team onboarding, cross-training, and ongoing development initiatives
• Provide management reporting and analysis related to AR aging, collections, billing performance, disputes, credit exposure, and cash flow trends

Required Qualifications

• Bachelor’s degree in Accounting, Finance, Business, or related field
• 8+ years of progressive accounts receivable, billing, collections, or accounting experience
• 5+ years of supervisory or management experience
• Experience managing AR operations within a multi-entity or shared services environment
• Experience within project-based services, construction, HVAC, or a similar industry
• Experience with Microsoft Dynamics 365 F&O
• Strong knowledge of billing, credit, collections, and accounts receivable processes
• Knowledge of GAAP, SOX controls, and month-end close requirements
• Strong analytical, problem-solving, and process improvement skills
• Strong proficiency with Microsoft Office, particularly Excel
• Ability to partner effectively across Finance, Operations, Sales, and IT

Preferred Qualifications

• Experience with Microsoft Dynamics 365 CRM
• Power BI dashboard and reporting experience
• Experience with Avalara or similar tax compliance platforms
• Knowledge of lien filing, lien waiver, and release processes
• Experience with credit analysis and risk management
• Experience managing audit documentation and financial controls
• Experience supporting ERP migrations, acquisitions, or finance transformation initiatives
• Experience developing automation or workflow improvements within AR operations