MasterControl’s cover photo
MasterControl

MasterControl

Software Development

Salt Lake City, UT 41,730 followers

Helping companies bring life-changing products to more people sooner.

About us

Manufacturing, Quality, and Asset Management — Simplified with Life Sciences-Specialized AI. MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences. Built on an AI-driven platform, it enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management—that all work seamlessly together to close the loop on quality. MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70% faster. Mx enables completely paperless manufacturing with production records (EBR/eDHR) to our modern MES features to electronic logbooks and asset management. MasterControl Asset Excellence (Ax) combines modern asset management and calibration tools on a trusted cloud-based, AI-driven platform. Ax helps life-sciences companies maintain total control over critical manufacturing assets, stay audit ready, and reduce downtime and improve asset reliability by scheduling maintenance based on actual performance data. MasterControl AI solutions are specialized for life sciences. Our AI-first platform is certified to ISO 42001 standards. Always human-driven, our growing collection of AI tools help you streamline processes, identify trends, and automate manual tasks without risking your compliance or losing control over your data.

Industry
Software Development
Company size
501-1,000 employees
Headquarters
Salt Lake City, UT
Type
Privately Held
Founded
1993
Specialties
Document Control, Document Management, Quality Management, Quality Control, Regulatory Software, Saas, eQMS, Manufacturing, Quality Assurance, Batch Records, Quality Management System, QMS, MES, EBR, Life sciences quality management, life sciences manufacturing, batch records, and paperless manufacturing

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Locations

  • Primary

    6350 South 3000 East

    Salt Lake City, UT 84121, US

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  • First Floor North Wing Matrix House

    Basing View, Basingstoke RG21 4FF, GB

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  • MG Meguro Ekimae 5F, 2-15-19 Kami-Osaki

    Tokyo, 110-0005, JP

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  • MasterControl Pacific Pty Ltd Suite 22, Level 1

    797 Plenty Road South Morang

    South Morang, VIC 3752, AU

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Updates

  • We're here in Berlin for Pharma MES Europe 🙌 We're excited for two days of big conversations and bold ideas for the future of pharma manufacturing. 🧠⚙️ Catch Michelle Janas today she takes the stage for "Unlocking Manufacturing Intelligence: The AI Advantage in Regulated Environments" And be sure to stop by our booth to demo Manufacturing Excellence, enter to win a pair of Ray Ban Meta smart glasses, and snag a pair of our ANSI Z87.1+ High Impact rated safety glasses.

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  • A great start to our customer visits in Asia with the team at Orient Pharma, alongside our longtime Taiwan partner, Sunrise. Orient Pharma is just going live in the MasterControl cloud and already looking ahead to what’s next. What made the discussion especially interesting was how quickly it moved from “What can AI do?” to the more important question: “How should we actually use it?” Erin Wright and Ciarán O'Keeffe led conversations about historical data, Regulatory Chat and SOP Analyzer, and how to make smart decisions about which data belongs inside a controlled quality environment. That theme continued at our Shanghai User Group with Austar, where Jack Lim shared MasterControl’s approach to controlled AI: full technology stack ownership, an ISO 42001-certified AI management system, and capabilities designed to build on one another over time. Great questions, great partnerships, and lots of excitement about what comes next.

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  • 🧬Biotech + 🍜Ramen + 🍣 Sushi? Hai, arigatou gozaimasu! ありがとうございます The MasterControl team is heading to BioJapan, October 7–9, and we’re bringing the full platform experience with us. Going? Find us at Booth #B-30 to: ✅ Get a live demo of Mx & Qx—our platform built for life-sciences perfectionists 🤝 Meet the team and talk through your biggest manufacturing and quality challenges. 🤖 Grab a Cube Bot while supplies last Want to join us? Register here: https://lnkd.in/gcCd3TJy

  • 🍂 Boston in October? We’ll “fall” for that one every time. The MasterControl team is heading to ISPE Boston on October 7—and here’s the best part: it’s completely free to attend. Free parking, free food, and free session attendance. Come find us to: 🔷 Get a live demo of Mx & Qx—our platform built for life-sciences perfectionists 🎁 Score some serious swag: Enter to win Ray-Bans—and grab a pair of our fan-favorite Cats & Dogs socks 🐱🐶 Want to join us? Register here: https://ispe.org/

  • A manufacturer used an AI agent to identify applicable regulations. It missed one. No human caught the gap. The result was an FDA Warning Letter. If you're deploying AI in a regulated environment, this cautionary tale is required reading. Our latest GxP Lifeline blog breaks down what went wrong and what the FDA expects when it comes to human oversight of AI. Read it here: https://lnkd.in/eMGXZarw

  • The FDA has posted its first QMSR warning letters, and risk management is the headline finding. Under the new Quality Management System Regulation, inspectors now evaluate your entire quality system as an integrated whole, not subsystem by subsystem. The days of prepping for a scheduled audit are over. Our latest GxP Lifeline post breaks down what changed, what the early letters reveal, and how to build continuous audit readiness into your everyday operations. Read it here: https://lnkd.in/gjsqTvrW

  • What does it take to build a foundation for real, scalable growth? Register for Masters Summit 2026 and find out firsthand. We're excited to welcome Dmytro Panchenko and Semiramida Nina Markosyan from Microbix to the Masters Summit 2026 stage. In their keynote, "Microbix's Journey: Creating a Foundation for Growth with MasterControl," they'll share how their organization strategically leveraged MasterControl to establish a system that will meet their needs now and in the future. If you're looking for a real-world roadmap from a team that's done the work, this is the keynote for you. Summit brings you, your peers, and other life-sciences leaders “All Together Now’ for days of learning and networking. Don’t miss it. Register now: https://lnkd.in/gDavzNDD

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  • Most life sciences leaders treat manufacturing readiness as a defensive obligation. The smart ones treat it as a competitive advantage. The same connected digital systems that ensure compliance also shorten review cycles, eliminate manual rework, and give leaders real-time visibility into production performance. One manufacturer cut review and release times by 82% and saved nearly 223,000 hours through automation. Manufacturing compliance isn't a cost center. When implemented the right way, it's a productivity engine. Our latest GxP Lifeline post makes the full business case for manufacturing readiness. 🔗 Read it here → https://lnkd.in/g9mrXHgT

  • What are the best practices for staying audit ready? Watch "From Paper Trail to Proof: Building a Quality System That Passes Every Audit" on demand. You'll learn: 💡Why fragmented quality processes drive 483s and missed CAPA deadlines 💡How Qx's compliant AI and validation tools transform audit readiness 💡Real customer outcomes from startups to global enterprises Watch it now 👇 https://lnkd.in/gm3UQHrg

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  • Quick question for manufacturing professionals in life sciences: If an inspector walked your floor today, would your documentation hold up? Not your QMS. Not your SOPs on paper. Your floor — the batch records, the logbooks, the equipment documentation, the version control across shifts and sites. Manufacturing readiness is one of the most underleveraged areas of compliance strategy. Our latest GxP Lifeline post explores why the floor is your biggest regulatory risk zone and how digital systems are turning that liability into a competitive advantage. 💡 Is your floor inspection-ready? Read the post and find out → https://lnkd.in/gznJFwZn

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