Dear Credit Unions, You are the heart of your communities. 💙 Every conversation you have, every challenge you solve, and every member you put first makes a lasting difference. We're incredibly grateful to stand beside you and support the extraordinary work you do every single day. Today, and every day, we celebrate you. Happy #ILoveMyCreditUnionDay!
Eltropy
Financial Services
Santa Clara, California 98,132 followers
Silicon Valley’s fastest growing private business 🚀
About us
Eltropy empowers 700+ Credit Unions and Community Banks with cutting-edge solutions that ensure their communities have access to the best financial products anytime, anywhere. Our AI-powered platform offers a comprehensive suite including voice, text messaging, secure chat, video banking, co-browsing, and more to engage your communities. Whether you're looking to grow members, increase deposits, reduce delinquency, fight fraud, or reimagine your branches, Eltropy has you covered. Proudly rooted in the Community Financial Institution community, we’re here to help you thrive in the AI and digital age.
- Website
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http://www.eltropy.com
External link for Eltropy
- Industry
- Financial Services
- Company size
- 51-200 employees
- Headquarters
- Santa Clara, California
- Type
- Privately Held
- Founded
- 2013
- Specialties
- Enterprise Content marketing, Omnichannel, Content Automation, Conversational Commerce, Real-time Tracking, Predictive Data Analytics, SalesForce Integration, Client Engagement, Financial Services, Text Messaging, Artificial Intelligence, Fintech, Credit Unions, Business Intelligence, Digital Banking, Content Sharing, Text Marketing, Mortgage Lenders, Audio/IP, Video Banking, Reputation Management, Banking, and Banks
Employees at Eltropy
Locations
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Primary
Get directions
5201 Great America Pkwy
Suite 510
Santa Clara, California 95054, US
Updates
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Behind every vendor outage is a community financial institution holding the bag 🧳 When your communication stack relies on six different vendors: ▶️The texting vendor blames the payment processor. ▶️The payment processor points at the API. ▶️The member just knows they can’t pay their loan. Individual SLAs guarantee vendor uptime. None of them guarantee the member experience. 👀 When integrations break, vendors point fingers while your institution deals with regulator notifications, frustrated consumers, and the cost of rebuilding trust. Stop consolidating vendors down to three. Move to One Unified Platform with one point of accountability. 💙 One platform. One contract. One line to call. 👉 Read how Cyprus Federal Credit Union consolidated their stack and unified the member journey with Eltropy: https://lnkd.in/d6p7_mKY #CreditUnions #MemberExperience #VendorManagement #UnifiedPlatform
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Eltropy reposted this
As we say goodbye to an exhilarating month of World Cup matches, say hello to Human × AI, my very first newsletter. As it turns out, the world's largest sporting event and America's smallest towns were telling me the same story. This is where I share what I'm thinking, what I'm seeing, and what I believe is coming for community financial institutions in the age of AI. Issue 1 is live, and I'd love for you to read it. #LetsGo 🚀🚀🚀
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The most powerful AI stories aren't about technology, They're about transformation 🚀 At Eltropy Leadership Summit 2026, Catherine (York) Powers, Kent Lugrand, Angela Faust, and Jeff S. will join Abhishek Tiwari & Saahil Kamath to pull back the curtain on what it truly takes to turn Agentic AI into measurable business outcomes 🎯 Expect candid stories, hard-earned lessons, and practical strategies you can put into action - directly from executives leading AI transformation. This is a conversation you won't want to miss. 👉 RSVP today! - https://lnkd.in/gJGKyrVG Constant AI, InTouch Credit Union, Credit Union of Texas, Mid Oregon Credit Union, Eltropy #AgenticAI #AIInnovation #CreditUnions #AILeadership
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A glimpse of what's waiting for you at Eltropy Leadership Summit 2026 👀 🍷 Wine blending. 🛶 Kayaking in Monterey Bay. 🥾 Hiking California's iconic coastline. 🐋 Whale watching in the wild. ..... and so much more! ✨ This is your chance to experience one-of-a-kind adventures alongside the brightest minds in community finance - sharing bold ideas, building meaningful connections, and creating memories that last long after the summit. This is leadership - Eltropy style. 💜 Don't settle for the highlights on your feed. Be part of the story. 🚀 🎟️ Save your seat: https://lnkd.in/gJGKyrVG #CommunityFinance #Leadership #AgenticAI #Networking #MontereyBay
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Every dollar of growth shouldn't cost you a dollar of efficiency. As institutions expand, so do the demands on people, processes, and technology. The leaders who pull ahead won't be the ones who simply grow faster—they'll be the ones who scale smarter. That's exactly what our panel, "Protecting the Bottom Line: Scaling Efficiency in an AI-Driven World," will explore at #EltropyLeadershipSummit2026. The powerhouse lineup: 🔹Kavitha Nalla, CFO, Eltropy 🔹Kyle Stutzman, SVP of Product Strategy, Kinective 🔹Shanthi Shanmugam, CEO, Casap 🔹Kent Lugrand, CEO, InTouch Credit Union 🔹Sam Tate, MBA, COO, First City Credit Union The institutions that master efficiency today will define the future of financial services tomorrow. Join us for the conversation. Register today: https://lnkd.in/gJGKyrVG #AI #AgenticAI #CreditUnions #OperationalExcellence #LeadershipSummit #EltropyLeadershipSummit2026
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We caught it on tape. 👀 😍 "He was so empathetic and reassuring." 🙌 "Their new digital assistant is so much more pleasant to talk to." These are real reactions from P1FCU members raving about a phone call with their new Eltropy-powered AI Voice Agent 💜 That's not something you hear every day about an IVR. With Eltropy, P1FCU transformed one of the most dreaded parts of the contact center into an experience that's natural, intuitive, and genuinely enjoyable for members. The impact is massive! ✅ Significant cost savings. ✅ Happier members. ✅ Greater team productivity. This is what AI is meant to do. Handle the routine so agents have the space to do what they do best: build trust, solve complex problems, and create lasting member relationships. That's the shift from transactional service to transformational experiences. And P1FCU is leading the way 🙌 👉 Full Story: https://lnkd.in/dWbKFBnV #CreditUnions #MemberExperience #RelationshipBanking #AIVoice
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🚀 Thrilled to welcome Caroline Vahrenkamp from Filene Research Institute, to the Eltropy Leadership Summit 2026! As a trusted advisor to community financial institutions, Caroline has spent years helping leaders understand the "why" behind member decisions and translate those insights into stronger relationships and long-term loyalty. 🎤 At the summit, she'll challenge conventional thinking with fresh perspectives on personalization, human-centered engagement, and why, even in an AI-powered world, the most powerful differentiator is still genuine human connection. This is one of those sessions that will change the way you think about member engagement ✨ 🔗 Save Your Spot! - https://lnkd.in/gJGKyrVG #MemberExperience #CreditUnions #Leadership #CommunityBanking
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🚀 Excited to have one of the industry's most trusted voices, Chris Howard, SVP at Callahan & Associates, Inc., at the Eltropy Leadership Summit 2026. Chris has spent decades helping credit union leaders navigate market shifts, decode economic trends that truly matter, and turn economic intelligence into smarter strategic decisions💡 🎤 In his keynote, "The Economy Ahead: Signals, Shifts & Strategic Decisions," Chris will reveal the signals every leader should be watching and how you can act on them before everyone else - from evolving consumer behavior and lending dynamics to persistent economic uncertainty. Ready to take notes from one of the best? 🔗 RSVP Here → https://lnkd.in/gJGKyrVG #CommunityFinance #AgenticAI #CreditUnions #AILeadership
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Eltropy reposted this
Fair lending. AI. Compliance. Three topics keeping #creditunion professionals up at night. On Sept. 22, tackle all three in one day. ✔️ Practical fair lending guidance on FCRA and ECOA ✔️ Real-world compliance strategies from industry expert Crystal Streeper of ViClarity - US ✔️ Included Eltropy AI Certification Course focused on lending, risk, and compliance Join us for actionable insights you can bring back to your credit union.
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