Innovation

What you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […]

Is innovation inherently a hit-or-miss endeavor? Not if you understand why customers make the choices they do.

And how to pick between jobs.

Six qualities that define a modern tech business.

Twenty years after the introduction of the theory, we revisit what it does—and doesn’t—explain.

Traditional universities and colleges need to commit to one of three strategies.

Many executives believe that all failure is bad (although it usually provides lessons)-and that learning from it is pretty straightforward. The author,...

It addresses the biases and behaviors that hamper innovation.

Research identifies four factors behind their success.

When Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each...

Launching a new enterprise—whether it’s a tech start-up, a small business, or an initiative within a large corporation—has always been a hit-or-miss proposition. According to the decades-old formula, you write a business plan, pitch it to investors, assemble a team, introduce a product, and start selling as hard as you can. And somewhere in this […]

What consumers truly value can be difficult to pin down and psychologically complicated. But universal building blocks of value do exist, creating opportunities...

Strategy, culture, and customer experience are just as important.

Why is it so hard to build and maintain the capacity to innovate? The reason is not simply a failure to execute but a failure to articulate an innovation...

Continuous improvement programs are proliferating as corporations seek to better themselves and gain an edge. Unfortunately, however, failed programs...

Contracts, transactions, and records of them provide critical structure in our economic system, but they haven't kept up with the world's digital transformation....

Today it's not unusual for corporations that have dominated their markets for decades to be blindsided by upstarts with radical new business models. A...

More and more manufacturing companies are talking about what's often called the circular economy--in which businesses can create supply chains that recover...

New product development has become fast paced and competitive. Managers need to realize that the traditional, sequential approach to developing new products...

Over the past 25 to 30 years, agile innovation methods have greatly increased success rates in software development, improved quality and speed to market,...

Alessio Alessi, head of distribution at family-run Alessi S.p.A., is facing price and brand confusion among customers and is considering reorganizing...

In April 2013, Procter & Gamble (P&G;), the world's largest consumer packaged goods (CPG) company, announced that it would extend its payment terms to...

InnoCentive.com, a firm connecting R&D; labs of large organizations to diverse external solvers through innovation contests, has to decide if they will...

Since the 1970s, world-renowned architect and designer, Alessandro Mendini, has acted as adviser and counselor to Alessi, the Italian household goods...

The founder and chief executive officer (CEO) of the direct-to-consumer deodorant startup Native Deodorant (Native) had grown the brand to one million...

The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry....

AB InBev, the world's largest beer company, faced serious challenges in 2017. First, large food and beverage companies were under-pressure due to shifting...

Supplement case for KEL366.

This case draws on the methodologies described in Inside the Box: A Proven System of Creativity for Breakthrough Results, by Drew Boyd and Jacob Goldenberg,...

The case study presents facts pertaining to the Community Preservation and Development Corporation (CPDC), one of the best-known nonprofit housing development...

This case examines Blue Haven Initiative (BHI), an impact investing fund and family office, and one of its investments, PEGAfrica (PEG). BHI founder Liesel...

Supplements the (A) case.

Supplements the (A) case.

Founded in 2016, DeepMap developed high definition (HD) mapping software and localization services for Level 4+ autonomous vehicles. Traditional navigational...

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In 2011, Shivani Siroya founded InVenture, a social enterprise aimed to provide credit scores and accounting tools for individuals in emerging markets...

This technical note provides a history and context for corporate venture capital (CVC) investment, or the practice of corporations making equity investments...

Harvey Golub, CEO American Express, initiated and led a large-scale change process. The case describes the organization he inherited, two successive waves...

A successful young design firm faces a difficult decision: whether to compromise its creative values to win a big job. The client brief is very conservative....

Federal Express is a small-package airline operating throughout the United States. After initial heavy losses, it is now profitable. Management is examining...

What you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […]

Is innovation inherently a hit-or-miss endeavor? Not if you understand why customers make the choices they do.

And how to pick between jobs.

Six qualities that define a modern tech business.

Twenty years after the introduction of the theory, we revisit what it does—and doesn’t—explain.

Traditional universities and colleges need to commit to one of three strategies.

Many executives believe that all failure is bad (although it usually provides lessons)-and that learning from it is pretty straightforward. The author,...

It addresses the biases and behaviors that hamper innovation.

Research identifies four factors behind their success.

When Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each...