Global lodging company moves to AWS, leveraging the full suite of cloud services expected to innovate faster and deliver new and enhanced guest experiences.
The historic Massachusetts property leverages the casting solution to cost-effectively provide guests with convenient access to personalized content while safeguarding sensitive login information.
A coalition of trade groups, led by the National Retail Federation (NRF), sent a letter to the Senate outlining requests for federal privacy legislation.
As major retail brands prioritize customized experiences, hotels and restaurants will feel increased pressure from raised expectations on what brands must deliver.
In her expanded role, Sarah Searls will lead the company's marketing & customer acquisition, digital experiences, loyalty, and customer care functions.
Travel and hotel brands topped customer experience rankings in nine out of twenty global markets, according to KPMG Nunwood’s latest customer experience report
Newly released platform update aims to make it easier for hoteliers to create personalized marketing campaigns with in-app mobile and campaign building features.
As consumers continue to demand a better experience in their commerce interactions, the hospitality industry is rapidly adopting new technologies to meet this expectation.
ME by Melia selects InnSpire to implement its full stack of connectivity and guest engagement solutions at the much anticipated ME Dubai when the property opens in 2020.
