Rapport Guest Services

🚨 NEW ROLE | Office Experience Coordinator 🚨 Brand-new office. Fast-paced environment. Professional, but with a friendly feel. 👋 We’re looking for someone who is: 💻 Tech-savvy & confident on Mac 📧 Comfortable with Gmail & Google Calendar ⚡ Energised by a busy workplace 🤝 Naturally warm, confident & great with people ✨ Passionate about creating a brilliant office experience £34,590 | Permanent | Monday–Friday | 40 hours If you love being at the heart of a workplace and making things happen, this could be your next move. 📍 London 🔗 Apply here: https://lnkd.in/e28qfFFh #Hiring #OfficeExperience #WorkplaceExperience #LondonJobs #Rapport #GuestServices #Recruitment

We're on a roll, and we're incredibly proud to see Priscilla Richardson shortlisted for Most Impactful Mentor in Hospitality, Travel, Leisure & Retail at the ✨inclusion in✨ Awards, powered by WiHTL & DiR. This award recognises individuals who go above and beyond to guide, support and champion others, making a measurable impact on the careers, confidence and growth of those they mentor. Congratulations, Priscilla! Thank you for the difference you continue to make through your commitment, support and leadership. 👏 #Mentor #Shortlist #InclusionAwards #WeAreRapport

We are so proud to see Monika Skrzynska featured as a Future Leader in the 2026 Heroes Role Model Lists supported by INvolve - The Inclusion People champion trailblazers across businesses who are driving positive change for women in business. It’s great to see Monika celebrated for their incredible achievements, and we cannot wait to see what they do next as a Future Leader in business. 💜 You can view the full Lists here: https://bit.ly/4gmVuIc #HERRoleModels26

Ready to lead from the front and make a real impact? We’re looking for a Guest Services Manager to lead a team of 5 Rapport Ambassadors at one of London’s most prestigious corporate destinations. ✨ Lead and inspire a high-performing team 🤝 Build strong client & stakeholder relationships 🌟 Set the standard for exceptional guest experiences 🚀 Drive continuous improvement and team development If you’re a hands-on, people-focused leader with the energy, presence and passion to deliver brilliant service, we’d love to hear from you. 📍 London 💷 £46,000–£48,000 ⏰ Full-time | Permanent | Monday–Friday Could this be your next move? https://lnkd.in/eVVKqgam #Hiring #GuestServices #HospitalityJobs #LondonJobs #Leadership #Recruitment

Love variety, travel and delivering standout guest experiences? 🚀 We’re hiring a Corporate Mobile Receptionist to support a portfolio of prestigious corporate workplaces across Glasgow, Edinburgh, and Newcastle. You’ll provide seamless front-of-house cover across multiple client sites, ensuring every visitor and colleague receives a warm, professional welcome. No two days are the same! One day you’re greeting guests at a global HQ, the next you’re supporting a busy workplace or concierge team. It’s the perfect role if you’re polished, adaptable and excited to broaden your skills with some of the UK’s leading businesses. If that sounds like you, we’d love to connect. Successful candidate would ideally be located in Edinburgh. ✨ What will you do? 🔹Provide versatile front of house support across the Rapport portfolio, including reception, concierge, lobby hosting, and helpdesk functions. 🔹Handle guest enquiries promptly and professionally, ensuring a smooth and positive experience. 🔹Manage all incoming and outgoing calls with confidence and a high standard of professionalism. 🔹Collaborate closely with internal teams and external service partners to deliver a seamless, high quality guest journey. 🔹Demonstrate flexibility and adaptability as responsibilities evolve, including adjustments to shifts or work locations. What will you get? 🔹Predictable weekdays: Monday to Friday on-site. 🔹A clear development path with leadership training. 🔹Access for you and your family to a digital GP. 🔹One paid day each year to volunteer for a cause you care about. 🔹Recognition, rewards and retail discounts. 🔹Supportive leadership, great teammates, and a culture that values service excellence. 🔗Learn more and apply here: https://lnkd.in/eGCt5tpa

🏆 Want to lead an award-winning team? Our 2025 Stronger Together Award winners are looking for a brilliant Guest Services Manager to join their creative team in a state-of-the-art building in Canary Wharf. This is an exciting opportunity to lead a talented Guest Services team and oversee Reception, Switchboard, Helpdesk and Events Coordination—all while continuing to develop the exceptional service the team is known for. We’re looking for someone who: ✨ Is passionate about creating outstanding guest experiences ✨ Leads, inspires and develops high-performing teams ✨ Builds strong relationships with clients and stakeholders ✨ Brings fresh ideas and an innovative spirit ✨ Thrives in a prestigious corporate environment ✨ Truly believes in a one-team approach 📍 Canary Wharf, London 🕒 Full-time, permanent | 40 hours | Monday–Friday You’ll also enjoy fantastic benefits, including subsidised meals, pension contributions, wellbeing support, exclusive discounts, learning and development opportunities, and a paid volunteering day. If you’re an experienced Guest Services leader who takes pride in delivering first-class service, we would love to hear from you. 👉 Apply here: https://lnkd.in/dS4Nke_a

DUBLIN, we’re calling for you! 😎✨ Rapport is expanding, and we’re searching for standout talent to join our front of house family right here in the capital. If you’re passionate about exceptional guest service, love creating moments people remember, and want to be part of something special, this could be your next move. 🚀 Guest Services Supervisor • Full-time, permanent • €45,000 per annum • Monday-Friday https://lnkd.in/efADxKb5 Corporate Receptionist • Full-time, permanent • Between €35,000-€40,000 per annum • Monday- Friday https://lnkd.in/eHdkgrgG https://lnkd.in/eUY7iqKu https://lnkd.in/e5pYrtBr Mobile Receptionist • Part-time, permanent • €23,500 • 25 hours per week https://lnkd.in/eX9YK_9S Corporate Receptionist (Mobile) • Full-time, permanent • €37,962 per annum https://lnkd.in/ePtZT8ym What will you do? — Greet and support visitors by providing a warm, professional welcome and clear guidance on arrival. — Manage incoming calls and enquiries ensuring queries are handled promptly and directed appropriately. — Coordinate meeting rooms including bookings, setups and maintaining presentation standards throughout the day. — Maintain a polished reception area keeping the front desk organised, presentable and running smoothly. What will you get? — Predictable weekdays: Monday to Friday on-site. — A clear development path with leadership training. — Access for you and your family to a digital GP. — One paid day each year to volunteer for a cause you care about. — Recognition, rewards and retail discounts. — Supportive leadership, great teammates, and a culture that values service excellence. 🔗Explore our careers website here: https://lnkd.in/e7yP-MeS

✨Service Excellence Manager • London • £45,000 per annum • Monday to Friday✨ Do you love creating unforgettable experiences that guests talk about long after they leave? Are you passionate about service excellence, leading from the front, and bringing fresh ideas to life? 💫 We're looking for a Service Excellence Manager to lead our award-winning reception team at one of London's most respected law firms. 🎊 Known for delivering an exceptional workplace and hospitality experience, our client places service at the heart of everything they do. The reception experience has received industry recognition, and our Rapport team plays a key role in creating memorable moments and meaningful connections every day. 👏 This is an exciting opportunity for someone who thrives in a guest-facing environment, enjoys developing people, and is motivated by continuously raising service standards. You'll have the autonomy to drive new ideas, inspire a high-performing team, and make a lasting impact on the overall guest experience. ⭐️ What will you do? 🪄 — Deliver a seamless, polished and engaging workplace experience for all guests and visitors. — Lead by example through a strong front-of-house presence, creating a warm and welcoming environment.
— Coach, support and develop team members to help them reach their full potential.
— Build trusted relationships across the business, becoming a valued and reliable partner.
— Identify opportunities to enhance service standards, encourage accountability and drive continuous improvement. What will you get? 🎉 — Monday to Friday working pattern.
— Clear career development opportunities and leadership training.
— Digital GP access for you and your family.
— One paid volunteering day each year.
— Recognition programmes, rewards and retail discounts.
— A supportive culture, great colleagues and leaders who genuinely invest in your success. Ready to take the next step in your hospitality leadership career? 🔗 Learn more and apply here:
https://lnkd.in/e7pza_sM

We've been told not to post, and we did it anyway. 💖 As promised, here are some fantastic opportunities to join our team in Scotland. 🚀 Corporate Mobile Receptionist — Edinburgh — Full-time, permanent — £30,712 per annum — Monday-Friday https://lnkd.in/eGCt5tpa Corporate Receptionist — Part-time, permanent — £18,204 per annum — Monday- Friday https://lnkd.in/eHP_--8r Event Planner — Glasgow — Full-time, permanent — £38,000 — Monday-Friday https://lnkd.in/ehwdiXvr What will you do? ✨ 👉 Provide versatile front of house support across the Rapport portfolio. 👉 Handle guest enquiries promptly and professionally, ensuring a smooth and positive experience. 👉 Manage all incoming and outgoing calls with confidence and a high standard of professionalism. 👉 Collaborate closely with internal teams and external service partners to deliver a seamless, high quality guest journey. What will you get? 💅 👉 Predictable weekdays: Monday to Friday on-site. 👉 A clear development path with leadership training. 👉 Access for you and your family to a digital GP. 👉 One paid day each year to volunteer for a cause you care about. 👉 Recognition, rewards and retail discounts. 👉 Supportive leadership, great teammates, and a culture that values service excellence. 🔗Explore our careers website here: https://lnkd.in/e7yP-MeS